About Mayer Lighting Showroomsion Statement

For Our Customers
We, the associates of Mayer Electric, are committed to our customers. They are our business partners. We listen to their concerns and respond with our expertise and enthusiasm. Our goal is complete customer satisfaction; only when our customers are satisfied are we satisfied. We strive to do whatever it takes to meet or exceed our customers’ needs.

Mayer’s associates conduct themselves with integrity and in accordance with our Statements of Ethic. Our Continuous Quality Improvement process combines associate and team empowerment with statistical process control to provide excellence in service. We continually monitor key processes, bring them into control and reduce variation in order to meet or exceed our customers’ expectations. We are committed to providing the best value at the best cost for our customers through Quality products, Quality processes, and Quality service.

For Our Associates
Mayer associates are the company’s most valuable asset. Through teamwork and open, honest communication, we strive to foster internal customer satisfaction. Mayer uses a careful selection process to build a professional team that is able to expertly serve our customers. A safe, enjoyable and drug-free workplace contributes to our well being.

Our goal is to provide a culture which promotes innovation, creativity, personal growth, and encourages career advancement. Training for every associate is provided in both job skills as well as Quality methods and principles. At Mayer, we believe that training, recognition, reinforcement and coaching are keys to our personal growth and comfort. Associates are empowered to solve problems, improve processes and implement new ideas.

For Our Suppliers
Suppliers are crucial to our success. Whether by manufacturing the products our customers need, providing investment capital to fund our business, or by supplying the materials, services and equipment used by our business, we rely on suppliers to help us build a profitable, progressive and innovative company. Like customers, our suppliers are our partners. We strive to build long term, mutually supportive, profitable and loyal relationships with them. This strengthens our ability to serve all our customers’ needs. By working with and responding to the needs of our suppliers, we are investing in the future success of our company.

For Our Communities
Mayer also supports our communities. Our associates and the company contribute to educational, civic and charitable causes. We take an active role in conserving and protecting our environment. In everything we do, we want to convey the message of Quality to our customers, our industry and to our communities.